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As we head into the new year, this is a great time to think about the areas of your practice that you can improve for a greater patient experience and to resolve some of the issues that patients have. Here are 3 factors that make it difficult to retain patients and what you can do to ensure a positive experience.
"A high-performing healthcare practice requires a loyal, reliable patient base to carry it through even the toughest of times. However, the pandemic has unleashed its own set of unique challenges. Patients are now more selective with where they seek care and have greater expectations from the providers they visit. Practices that fail to meet patients’ needs could face increased attrition in today’s competitive healthcare environment. PatientPop's 3rd annual Patient Perspective Survey found that 36% of patients left a healthcare provider in the previous two years."
Looking to switch your EHR? Here are 6 ways to make the switch painless and easy via PCC.
"Your front desk staff has to use your new EHR solution just as often as MAs, OMs, PAs, and pediatricians. Ask your staff to share their wishlist for an Electronic Health Records solution, and consider delegating a team to complete the evaluation and purchase for you. They may prioritize aspects of the software that weren’t even on your radar! It will pay off in the long run to focus on solutions that will not only support your workflow, but the workflow of your entire staff."
The CDC recommends Moderna and Pfizer in adults over Johnson & Johnson because of a link to rare, but serious blood clots.
"The risk of the vaccine-linked clotting condition—thrombosis with thrombocytopenia syndrome—may be higher than previously thought, especially for women. In mid-June, the rate among women with the disorder was 4.86 per million J&J doses, while as of early December, it was 5.84 per million.
Women in the 30 to 49 age range were at the highest risk of clotting and resulting death, according to the CDC. Men were at lower risk of the complication, regardless of age."