Offering consulting services and innovative business tools, our goal is to help practices to better understand the environment in which they operate. What has evolved over time is a company focused on all aspects of the healthcare market that pertain to physicians, from insurance company contracting, to policies and procedures, and how those affect revenue and delivery of services to patients. We deliver expert advice and solutions for improving practice workflow, operations, marketing, social media, and patient education. We provide access to information that can prove enlightening rather than confusing.
As our team has grown, so has our ability to meet the varied needs of our clients, resulting in the creation of our two sister companies, Patient Centered Solutions, a division that is exclusively focused on helping practices achieve Patient Centered Medical Home status, and IPMSO which enables independent practices to harness group buying power and top-tier medical supply pricing.
Founded in January 2007 by Susanne Madden, The Verden Group is a visionary consulting firm focused on shaping the landscape of advocacy by empowering medical practices to navigate through the increasingly complex business of healthcare, and to advocate on their own behalf to insurers and regulators.
Difficult conversations can sometimes come up with patients and families, especially during a pandemic. Here's how using empathy can help tackle these conversations.
"Hatton first discussed why empathic communication was important in providing care. She noted that many families and patients receive difficult news, which often provokes an emotional response. When delivering bad news, a health care provider might offer an onslaught of information, ignoring the emotional response the patient might be having, making it difficult for them to process what the health care provider is saying. It’s better, said Hatton, to give the patients some time to digest what was said, and acknowledge the array of feelings they might be going through."
The COVID-19 vaccine is on its way to children, but will still take some time. Here's the latest news.
"It may be better to think of vaccination unfolding in phases and to realize that scientists are still learning how well the inoculations work. All the vaccines show excellent protection against severe disease, so vaccinating adults first will reduce the threats of death and hospitalization. They also markedly reduce milder cases of symptomatic illness. But vaccine trials are just beginning to rigorously test how well they halt transmission and to learn how safe and effective they are in adolescents and young children."