Meet Our Team
Let our team of experts guide you with all of your practice needs.
Susanne Madden MBA, PCMH CCE
Susanne Madden is founder and CEO of The Verden Group, a consulting firm founded to help practices navigate through the increasingly complex business of healthcare. Her career has spanned across several sections of the healthcare industry. Prior to founding Verden, she was employed by UnitedHealthcare in the area of physician network management and spent several years as an independent healthcare consultant specializing in business development, revenue cycle remediation, vendor management and process improvement.
Formerly a pediatric practice administrator and surgical practice billing manager, she understands the many different challenges facing practices today. With an MBA in both Management Systems and Information & Communication Systems, she has applied her formal learning to understanding the principles of knowledge management and how information can be transformed into comprehension at all levels with the right facilitation.
The Verden Group is the culmination of that knowledge, which seeks to inform, transform and reform the business of healthcare today.
Susanne writes frequently and speaks regularly on the business aspects of healthcare and is frequently quoted in industry and media publications.
Facebook Posts
Wondering how Medicare's fee schedule affects how your practice gets paid? Here's how the fee schedule works and what it means for how practices set their charges.
How Medicare's fee schedule shapes what practices get paid | Physicians Practice
www.physicianspractice.com
Lucien Roberts and Burt Wilson break down how Medicare's fee schedule works and what it means for how practices set their charges on this episode of The Back Office.More than 230 million people turn to ChatGPT each week with health questions, which means that when they're coming in to doctor appointments, they're coming in with AI-generated health information. Dr. Neil Baum shares what this means for physicians and their practices. Read more here.
What ChatGPT Health means for your patients and practice | Physicians Practice
www.physicianspractice.com
Neil Baum, M.D., breaks down what the company's new ChatGPT Health platform does, why fragmented health data has made it necessary and what physicians should know about patients arriving at appointmen...0 CommentsComment on Facebook
Are you sure that your medical practice is HIPAA compliant? HIPAA compliance is not a one-time task, and being a small practice does not mean you have less regulatory risk. Here are common misconceptions about HIPAA compliance and how to ensure that you're protecting patient privacy as required.
"Nearly every physician practice claims to prioritize patient privacy. Many also believe they are already HIPAA compliant.
In reality, those two positions are not the same. However, they are two sides of the same coin. A recent Paubox study found that 98% of small medical practices trust they are HIPAA compliant despite operating with material compliance gaps.
These failures are rarely intentional. They stem from persistent misconceptions about what HIPAA compliance actually requires—particularly when it comes to the use, disclosure, and protection of patient data."
Is your practice compliant? A 2026 outlook to protecting patient privacy | Physicians Practice
www.physicianspractice.com
Most physicians think HIPAA compliance is a one-time task. It isn't. Here are the four most common misconceptions.0 CommentsComment on Facebook
The American Academy of Pediatrics offers guidance to respond to requests for non-beneficial treatment in life-threatening situations. Read more here.
www.aap.org
The American Academy of Pediatrics has published guidance for clinicians on navigating discussions concerning critically ill patients whose parents or caregivers request interventions that are not med...0 CommentsComment on Facebook
0 CommentsComment on Facebook