Kenneth Fenchel is Co-Founder and CEO of Independent Practice Management Services Organization, a consulting and services group he Co-Founded with Susanne Madden to help independent practices stay independent by offering solutions to the complex problems that they face on a day to day basis.
Prior to founding the Independent Practice MSO he was employed by Sandhills Pediatrics and the South Carolina Pediatric Alliance for 25 years, first as the Practice Administrator then the Chief Operating Officer. Over the course of his career he guided the group through meaningful use certification, two different EMRs, PCMH level III certification, a practice acquisition, and then a group without walls merger with another large practice. At his departure, after the merger, the alliance included 10 locations with 39 providers.
Previous to his time in Practice Administration, Ken served in the U.S. Army for 21 years, retiring as a PA. While in the Army he served as clinical director and chief medical officer at multiple facilities around the world providing health care to members of the U.S. Armed Services. He also spent 4 years at the U.S. Army Academy of Health Sciences as an adjunct professor in the Medicine and Surgery Division. With a BA and MA in Health Care Management and a Physician’s Assistant degree, Ken brings to the table his formal training in management and medicine along with 46 years of practical experience to provide solutions to problems in today’s ever changing health care field.
Attracting new talent for your pediatric practice means new opportunities to expand your office and increase patient satisfaction. Check out these tips from our CEO, Susanne Madden, and PCC on how to attract top healthcare candidates.
"What is it that you're trying to build? What are you trying to create? Ask the candidate how their experience and their personality and their education fits with what it is that you're trying to do. That's going to drive your culture. It's going to drive your mission, and it's going to drive your vision."
Check out these tips to manage cash at your medical practice better!
'When it comes to money handling you can never have too many fail-safe protocols in place. The most important thing to remember is to never allow cash to be too accessible to staff. What I mean is that you need to have protocols in place that tell your staff, "this is not yours, and it is off limits." Never provide an opportunity for a decision to be made by a staff member that could jeopardize your bank account.'