Amanda joined The Verden Group of companies in 2017 in the roles of PCMH Specialistfocused on the Florida Chapter of the American Academy of Pediatrics statewide PCMH project, and as Senior Consultant with Patient Centered Solutions.
With a background in health administration, and recent work in population health management at Phytel/IBM Watson Health, Amanda’s combined work experience brings a wealth of knowledge and expertise to our PCMH clients. Amanda’s education in healthcare began with a Bachelor’s in Health Administration from Saint Petersburg College in 2011, and a Masters of Public Health from the University of West Florida in May of 2016. In addition to her degrees, Amanda was the Office Manager in a Pediatrics practice in Crystal River Florida, where she participated in the Blue Cross Blue Shield Florida pilot PCMH program and obtained NCQA recognition for the practice.
Dedicated to expanding her knowledge of PCMH and helping clients navigate the path to NCQA recognition, Amanda has been coached by BCBF on PCMH concepts and has complete NCQA sponsored training seminars in 2011 and 2014, with plans to complete the NCQA training again in 2017.
Amanda is based in St. Petersburg, Florida, where she enjoys spending time outside and boating with her husband and 1-year old daughter.
COVID-19 offers an opportunity to step up and improve health care for patients.
"Providers have found the shift to virtual care challenging but have stepped up at a record pace. Physicians and their office teams rapidly and successfully pivoted to deliver healthcare online. Blue Cross Blue Shield of Arizona (BCBSAZ) data shows that telemedicine visits spiked to 50 times higher than before the pandemic. According to the Harris Poll COVID-19 Tracker*, 89% of the public agrees that everyone should have access to telehealth. It has not been easy, and it has not been perfect, but our talented medical community is delivering excellent, compassionate care in a virtual setting."
Susanne Madden talks about why breastfeeding services are often not covered by payers.
"Unfortunately, if you read the actual language of the law, you will discover that it is very vague. It just says the insurance companies must pay for trained providers, not trained in lactation, just trained providers and that they will cover these services." #breastfeeding#healthcare... See MoreSee Less