How long a patient has to sit in a waiting room, or even schedule an appointment, can be a key factor in their overall satisfaction. Thankfully, there are a few good way healthcare providers can drastically improve patient retention and eliminate frustrations.
“Studies show that patients wait, on average, nearly a month (26 days) to schedule a visit with a healthcare provider. A report from Duke Health found that every ten-minute increase in time a patient spent waiting to see a doctor was associated with a 3% decrease in patient satisfaction scores. It is a domino effect: a long wait time leads to low patient satisfaction scores which negatively impact financial outcomes.”
Denied insurance claims are on the rise and healthcare providers must get ahead of it by having a structured billing process. Here are 8 strategies on ways to transform your practice’s financial status.
“The implementation of these billing tips can be a transformative step towards improving the financial health of your primary care practice. Beyond reducing billing errors, these strategies can also enhance the overall patient experience. As you integrate these practices into your operations, you're not just managing bills; you're laying the groundwork for the growth and success of your practice.”
Did you know that there is a strong connection between a student's school attendance and their overall health? Pediatricians nationwide are proposing new ways to keep students healthy and in school. Read more about these plans below!
“Research shows that missing school a lot, whether from excused absences or truancy, makes students less likely to do well academically and more likely to drop out. This, in turn, puts them at risk for unhealthy behaviors by the time they reach their teens, and poor health as adults.”
Providers must continue to encourage healthy eating habits with our patients and remind them that their diet directly impacts overall health. Read below for author Kim Shapira’s (MS, RD) six key points from her book “This Is What You’re Hungry For” on ways to suggest implementing daily habits towards a healthy lifestyle.
“Health and well-being start with knowing where your patients’ minds are and accepting the moment they are in, even the uncomfortable ones. Then the transformation can begin.”
Being short-staffed not only hurts the practice but can also lead to a lack of communication and medication errors which puts the health of patients at risk. It's important to balance the incorporation of technology to help alleviate staffing struggles while allowing more detailed focus on the care of patients.