Karen joined The Verden Group in 2016, bringing an extensive healthcare administration background to the team spanning front- and back-office operations, physician practice management, and executive assistance in hospital settings.
She has worked across our companies, in the role of operations at The Verden Group, as a Certified Content Expert (CCE) and consultant with Patient Centered Solutions, and now heads up Business Development and Client Services and is a partner at Independent Practice MSO.
Karen is based in Maryland where she resides with her husband, two children, and several furry family members.
Difficult conversations can sometimes come up with patients and families, especially during a pandemic. Here's how using empathy can help tackle these conversations.
"Hatton first discussed why empathic communication was important in providing care. She noted that many families and patients receive difficult news, which often provokes an emotional response. When delivering bad news, a health care provider might offer an onslaught of information, ignoring the emotional response the patient might be having, making it difficult for them to process what the health care provider is saying. It’s better, said Hatton, to give the patients some time to digest what was said, and acknowledge the array of feelings they might be going through."
The COVID-19 vaccine is on its way to children, but will still take some time. Here's the latest news.
"It may be better to think of vaccination unfolding in phases and to realize that scientists are still learning how well the inoculations work. All the vaccines show excellent protection against severe disease, so vaccinating adults first will reduce the threats of death and hospitalization. They also markedly reduce milder cases of symptomatic illness. But vaccine trials are just beginning to rigorously test how well they halt transmission and to learn how safe and effective they are in adolescents and young children."